DECLINE TRANSACTION BUT THE GUEST WERE CREDITED FOR THE PAYMENT CHARGES
Apologies for the late advice. The PayPal will process the refund for the Payment Charges of the guest.Sir, in this transaction, the PayPal will check the balance of the guest before it charges the full amount. This happens if card limit is reached from that transaction.
Also kindly inform the guest that the cancelled transaction bank charge should be refunded by PayPal. Also, please advise us 7 bank days from now if they have not received it so we can follow up with PayPal.
Thank you.
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